Privacy Policy
Effective Date: July 2, 2025
Braintrance, Inc.
At Braintrance ("we," "us," or "our"), your trust matters. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use Braintrance.net and related services (the "Platform"). By using the Platform, you consent to this Policy.
1. Information We Collect
We collect information to provide, personalize, and improve our services. This includes:
a. Information You Provide
- Account Information: Name, username, email address, profile picture, preferences.
- User-Generated Content: Photos, videos, panoramas, Gaussian splats, spatial media, metadata, descriptions, and any content you upload or create.
- Communications: Messages you send to us, feedback, or customer service requests.
b. Automatically Collected Information
- Usage Data: Pages viewed, session duration, interactions with media, error logs.
- Device Data: Device type, operating system, browser, IP address, language settings.
- Cookies and Tracking: We use cookies and similar technologies to recognize you and track performance and engagement.
c. Information from Third Parties
We may receive information from third-party services you connect to Braintrance (e.g., login providers) or analytics and ad partners.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Platform
- Personalize your experience and content recommendations
- Monitor and analyze usage, trends, and engagement
- Communicate with you, including service updates and promotional offers
- Protect against fraud, abuse, and security risks
- Comply with legal obligations
We may aggregate or de-identify data for research, product development, or commercial use.
3. How We Share Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Hosting, analytics, customer support, email, cloud storage, and security vendors
- Affiliates: Our subsidiaries, partners, or future corporate entities
- Legal and Safety: To comply with law, enforce our terms, or protect rights, safety, and property
- Business Transfers: As part of a merger, acquisition, financing, or sale of assets
User content set to "public" may be viewable by anyone, indexed by search engines, and used to promote the platform.
4. Your Rights and Choices
You may:
- Access & Update your profile data through your account settings
- Delete Your Account by submitting a request to william@braintrance.net
- Manage Cookies via browser or device settings
- Opt-Out of Marketing by following unsubscribe links in emails
Certain requests may require identity verification. We may retain data as required by law or for legitimate business purposes.
5. Data Retention
We retain information as long as necessary to provide services, fulfill transactions, resolve disputes, enforce our policies, and meet legal requirements. Content you upload may persist even after account deletion if it has been shared or used by others.
6. Children's Privacy
Our services are not directed to individuals under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us for deletion.
7. International Data Transfers
Braintrance is based in the United States. If you access our Platform from outside the U.S., your data may be transferred to, stored, and processed in the U.S. and other countries with different privacy laws.
8. Security
We use reasonable physical, technical, and administrative measures to protect your data. However, no system is fully secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may modify this Privacy Policy from time to time. We'll notify you of material changes by posting an update on this page or via email. Your continued use of the Platform after changes become effective constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or Braintrance's privacy practices, contact us at:
- Braintrance, Inc.
- 39899 Balentine Drive, Suite 200, Newark, CA 94560
- Email: william@braintrance.net